What is a Virtual Office?

        Technically speaking, it is a form of subcontracting and subleasing. You will have the opportunity to use MY OFFICE facilities and support services without the need to be physically present in the office premises all the time. You may also have the option of renting anywhere from a single desk space to a group of offices within MY OFFICE space sharing common reception, meeting room, pantry and other amenities.



What is the difference between a Virtual Office and a Business Centre?

        A Business Centre provides the 'physical' amenities and services of an office. Those who would require an office for the day would go to a business center so they would have access to facilities like work desks, fax machines, computers, etc. A Virtual Office is also a business center but with the additional features of a 'long-distance' office. One need not be physically present in the office but would still have access to its facilities and support services through modern technology, such us, telecommunication equipments, computers and the internet.



Who are the members of MyOffice?

       • New businesses requiring their first office.
       • Individuals who work from their homes.
       • Persons who are mobile and do not need a full-time office.
       • Those that have other businesses outside the current company they are connected with.
       • Companies who need to get closer to their customers.
       • An existing business that needs to cope with temporary expansion.
       • Companies wishing to enter a new market.
       • Companies setting up regional or branch offices.
       • Companies requiring temporary offices during a move to new permanent accommodation.



Why choose MyOffice?

        Aside from its competitive rates, good location, well-trained personnel and high-end telecommunication equipment, MyOffice is the first in the country that focuses or specializes on outsourced front & back office support services.  Thus, clients who opt to subscribe to these are assured of consistent quality service.

       Another thing worth mentioning is that MyOffice members can have their events, job openings & offerings featured in the Facebook pages of MyOffice's Small Business Page (with more than 5,000 fans) & Career Avenue (with almost 30,000 fans) for Free!


Can I pre-terminate a contract?

      The deposit that is applied on the contract shall be forfeited in case of pre-termination.



Can I receive message notification via SMS even if I am out of the country?

      Yes, but only to those countries that have interconnection with our local mobile service carriers. The corresponding rates for international SMS service shall apply.
 


Aside from SMS and email, is there any other way I can get info on my correspondences that MyOffice handled?

       By logging in to your account in this website, you will be able to access your own MyOffice page which will show your correspondence log. Apart from this, your page will also show the service features included in your subscription, your company's information and the instructions that you have registered.
 


Is there a deposit required for the business packages?

      Yes, we require deposits for all of our business packages.



What is the minimum length of the contracts?

      The minimum contract for all our packages is 3 months but other arrangements may be made to meet special requirements.



Can I rent Mail Boxes/Lockers only?

      Yes, you may only rent mailboxes for a minimum of 3 months. A deposit will be required.



I only need a phone number with a voicemail. Can I subscribe to this alone without the other features?

      Yes, you can subscribe to MyOffice's Voicemail-to-Email service only. With this, you will be given your own 3-digit extension which will direct your callers to your voicemail. Your caller's message will then be automatically forwarded to your email.



Can I send a representative over to use the facilities on my behalf?

      Yes, as long as he/she has a written authorization from you.



Can I bring my own office equipment, such as a computer or printer?

      If you are using a cubicle or workstation under the Elite or Full-Service Business Option, you will be allowed to bring your own office equipment, provided, the admin is properly advised beforehand. You may also have the option of bringing your own laptop if you would lease any of the basic workstations on an hourly basis.



Are parcels accepted?

      Yes, parcels from local postal services and courier companies such as LBC, U.P.S., D.H.L., etc can be received in the office. However, please note that MyOffice prefers not to handle packages weighing over 4 pounds. Parcels should also contain documents only.
 


What are the operating hours?

      Our operating hours are from 8:00am to 5:30pm, Mondays thru Fridays, and 8:00am to 12:00nn on Saturdays.