MyOffice Receptionist Services
Front Office
Telephone Answering
Whether as your main communication base, temporary message center, or overflow handling facility, our receptionists can provide friendly and effective telephone answering service to give your business a professional image.
Message Taking
Our well-trained personnel shall be ready to take down messages from your callers in a professional and efficient manner, noting down the important details so you are able to respond to each appropriately. Your messages shall then be stored in your MyOffice account which you can access online anywhere and anytime.
Message Notification
Every time we receive a call, document, or other updates for your business, our receptionists will notify you via email or SMS, making sure that you never miss out on any important details concerning your business.
Customer Inquiry Handling
Our receptionists can handle general or first level inquiries about your products, services and offerings, allowing you to focus on core business activities. Depending on your instructions, we can forward second level inquiries to your phone or take down the caller’s contact details and forward the information to you.
Live Call Transfer
This service keeps you connected to your business wherever you are. Our receptionists answer your incoming calls and transfer them to your specified fixed or mobile phone. Whether you are away or always on the move, you will not miss that vital phone call or order. This also creates an image of a single office while you and your associates work from different locations.
Mail and Documents Log
You can use our prestigious Legaspi Village, Makati or Bonifacio Global City business address for your mails. We will receive and log all your incoming mails and documents and you may pick them up or we can forward them to you.
Back Office
Fax to Email/Email to Fax
This service enables you to receive and send fax messages anywhere just using your email! We will send all your faxes to your email address so you can view these from a computer or mobile device. You then can read, delete, save or forward fax messages, or ask us to fax this to another number for you. This saves you money on toner and paper, and is useful, especially for those who work with government agencies.
Scan to Email
MyOffice personnel can scan all your mails and forward them to your email as image attachments or in PDF. You can view them from wherever you are, and start working on important mails and documents immediatel
Calendar Management
MyOffice can provide a calendar system that can be used in conjunction with our call handling services. Our personnel can manage your appointments and keep your customers informed of your availability.
Clerical Support
Instead of hiring an employee, you can just pass on some of your office tasks to us. We can provide a variety of clerical support services on a per need basis. Whether you need someone to do computer encoding, printing, photocopying or even depositing your checks, MyOffice staff will be available to do these for you.
Voicemail to Email
A voicemail comes with this service and you can have the option of including this as one of your menu choices. The message left in the voicemail is forwarded to your email as an audio file, which you can download from your inbox.
Virtual Concierge
We can help you become more productive by taking care of tasks that may be time consuming. Our staff can make restaurant reservations, check for suppliers, arrange for transportation services, or simply look up a phone number.